Shipping and Returns

Shipping

AUSTRALIA

Free Standard Delivery
3-7 business days
Regional areas may take longer

Purchased products are delivered within 3 business days if in stock
For orders, please call us for a estimated cost and date

PICK UP​

Products are available for pick up from our McKinnon Showroom
Please contact us to arrange a day/time

INTERNATIONAL

International Delivery Available
Estimated delivery fee will be provided, please contact us for more details

Insurance not included but optional

Please visit Terms and Conditions for Sales, Shipping and Returns

Returns

IN STORE

Returns and exchange purchases in our McKinnon showroom

Please contact us to arrange a day/time

VIA POST – AUSTRALIA

Returns and exchanges are at buyers expense, unless faulty products within warranty
Return Authority (RA) number and Invoice number are required for returns

Please contact us to request Return Authority (RA) number

VIA POST – INTERNATIONAL

Returns and exchanges are at buyers expense unless faulty products within warranty
Pre-paid return freight is required and must be sent via Sound Gallery’s nominated courier
Return Authority (RA) number and Invoice number are required for returns

Please contact us to request Return Authority (RA) number

Please visit Terms and Conditions for Sales, Shipping and Returns